How to choose a Shopify App

The Shopify App Store has thousands of Shopify apps that can extend your store with marketing, design, fulfillment, SEO, customer support, and more. That choice is powerful — but also overwhelming.

This guide walks you through a simple decision process so you can quickly narrow options, avoid low-quality apps, and confidently install tools that actually grow your store instead of slowing it down.

Main goal: help you decide which app to choose and where to get it — without guesswork.

1. Get clear on what you want your Shopify apps to do

Before browsing the Shopify App Store, decide what problem you’re trying to solve. Apps work best when they’re installed for a specific purpose, not just “because everyone uses them.”

Ask yourself:

• What is missing from my current store setup inside Shopify?
• Which tasks take too much time that a tool could automate?
• What would help me get more traffic, conversions, or repeat customers?
• How much budget per month can I realistically spend on Shopify apps?

2. Look for quality signals when browsing the Shopify App Store

Not every app is built to the same standard. When you browse the Shopify App Store, keep an eye out for signals that show an app is reliable and built to work smoothly with your store.

Key things to look at on each app page:

• Badges & highlights: Shopify sometimes highlights apps that meet higher quality standards.
• Number of reviews: More reviews usually mean the app has been tested by many real stores.
• Average star rating: Consistent scores above 4.5 suggest strong performance and support.
• Recent reviews: Check the latest comments to see how the app performs right now.
• Screenshots & videos: You should clearly see what the app looks like inside Shopify.

The more positive signals you see, the safer it is to trust that app with your store’s data, theme and customer experience.

3. Understand pricing, free trials, and hidden costs

Most paid Shopify apps use one of three models: a fixed monthly subscription, a one-time fee, or usage-based charges that grow with your store activity.

Before installing, always:

• Scroll to the pricing section and read the details for every plan.
• Check what happens after the free trial ends and whether the app locks features behind higher tiers.
• Look for extra costs such as per-order fees, SMS credits, email sends or additional user charges.
• Compare the app’s price with the extra revenue or time savings you realistically expect.

A slightly more expensive app can still be the best option if it replaces multiple tools or clearly boosts your revenue. Always think in terms of ROI, not just cost.

4. Check app compatibility with your store setup

Not every app works with every store. Some Shopify apps only support specific countries, currencies, channels, or theme types. Installing an incompatible app can cause errors, missing features, or design issues.

On the app listing, look for information about:

• Sales channels: Does it work with Online Store, POS, or other channels you use?
• Supported countries: Is your main shipping or business location supported?
• Currencies: Does the app support the currencies you sell in?
• Theme compatibility: Check whether it works with your current Shopify theme type.

If the app shows a “not compatible” message for your store settings, treat that as a warning. Unless you’re planning to change your business setup, it’s usually easier to find a different app that fits.

5. Understand installation requirements before you click “Add app”

Many Shopify apps have specific requirements they check before installation. If your store doesn’t meet them, you might see a warning or be blocked from installing.

Common installation requirement types include:

• Point of Sale: Some apps only work if you use Shopify POS.
• Shipping zones: Certain apps only support stores that ship to specific countries.
• Currency support: The app might require at least one currency from a supported list.
• Business address: Your primary business location must be in a supported region.
• Online Store channel: Some apps need the Online Store sales channel to be active.

If you change a store setting (like shipping countries or address) to meet a requirement, it can take a little while before Shopify updates and lets you install the app. Plan for that delay if you’re making structural changes to your store.

6. Final checklist for choosing the right Shopify apps

Before you commit to any new app, run through this quick checklist so you only install tools that improve your store instead of slowing it down.

• ✅ I know exactly what problem this app solves for my store.
• ✅ I’ve checked ratings, recent reviews and screenshots to confirm quality.
• ✅ The pricing and trial are clear, and the cost makes sense for my stage.
• ✅ The app is compatible with my country, currencies, channels and theme.
• ✅ I understand any installation requirements and long-term commitments.
• ✅ I’ve read how to contact support if anything breaks.

If you can honestly tick all of these boxes, you’ve likely found a good fit. Start with a small set of core Shopify apps, track your results, and only add more tools when you can clearly see the impact.